Being convinced one knows the whole story is the surest way to fail.
The great discoveries are usually obvious.
A rule to live by: I won’t use anything I can’t explain in five minutes.
The audience only pays attention as long as you know where you are going.
Successful people breed success.
We can spend our whole lives underachieving.
Eliminating what is not wanted or needed is profitable in itself.
No one can remember more than three points.
Very few of the great leaders ever get through their careers without failing, sometimes dramatically.
Change should be a friend. It should happen by plan, not by accident.
You don’t have to be noisy to be effective.
You have to lead people gently toward what they already know is right.
If anything is certain, it is that change is certain. The world we are planning for today will not exist in this form tomorrow.
Quality has to be caused, not controlled.
Quality is the result of a carefully constructed cultural environment. It has to be the fabric of the organization, not part of the fabric.